Adult fares are applicable to all passengers aged between of 26 and 59 inclusive.
Children aged 12 or under travelling on any Eurolines service must be accompanied by an adult aged 18 or over. Unaccompanied children will not be carried
Children under the age of 16 are not permitted to travel on any Eurolines service unless accompanied by an adult aged 18 or over. Young persons aged 16 or 17 years can travel alone on Eurolines services but only if they have a letter of authority from a parent or guardian.
Passengers aged 60 and over receive a small discount on Eurolines journeys. On Eurolines journeys a 50% discount is given to carers, please call us on 08717 818177 to book.
No, it is not possible to amend tickets via email. All amendments require a payment and for security reasons we cannot accept your credit/debit card details via email.
Please call us on 03717 81 81 81* (0044 3717 81 81 81 from overseas) and speak to one of our customer service advisors. Our lines are open from 08:00 until 22:00 7 days a week.
*Calls cost 13p per minute plus your phone company's access charge
As part of Europe's largest scheduled coach network, to nearly 600 destinations daily, we've got Europe covered from Amsterdam to Zurich and everywhere in between.
For ideas of where to travel you can check the destinations page.
Refunds are only available for the whole of your journey and are not available just for the return part of your journey. For full details of Eurolines' refunds policy please see Eurolines General conditions of Carriage.
To guarantee your seat in advance and take advantage of our best fares, we recommend booking online. However, you may also purchase your ticket, on the day or in advance, at the coach station.
Please note; funfare tickets are only available online.
Journey amendments can be made to tickets prior to travel by calling 03717 81 81 81* (0044 3717 81 81 81 from overseas). Our lines are open from 08:00 until 22:00 7 days a week.
An amendment fee will apply so please have your credit/debit card details to hand. Please note that an excess fare will also be charged where a higher fare category applies.
If you are currently abroad (i.e. you need to amend your return journey to the UK), please contact 03717 81 81 81* (0044 3717 81 81 81 from overseas). Our lines are open from 08:00 until 22:00 7 days a week. Any amendment will be subject to availability and will incur amendment fees. Please ensure you have printed your ticket prior to boarding the coach. See www.eurolines.com/about-us/ for details.
Tickets booked online:
Please call us on 03717 81 81 81* (0044 3717 81 81 81 from overseas)
Tickets booked by telephone:
Tickets booked in person:
Please return to the point of purchase. If you need further advice please call us on 03717 81 81 81* (0044 3717 81 81 81 from overseas)
Refunds are not available on all tickets. Please check the terms and conditions which apply to your ticket(s) carefully before contacting us.
Terms and Conditions can be found in your confirmation email.
*Calls cost 13p per minute plus your phone company's access charge. Our lines are open from 08:00 until 22:00 7 days a week.
You can purchase a Eurolines Discount Card from our offices at: London Victoria Coach Station, Colonnade Walk and Dover Ferry Port.
If you need more information before you buy, please visit the Eurolines Discount Card page here.
If you know your ticket number click here
If you do not know your ticket number please call us on 08717 818177* (0044 8717 818177 from overseas). Our lines are open from 08:00 until 22:00 7 days a week.
Our amendment fee is £5 per person, an excess fare may also apply.
Excess FaresWhen amending your ticket, an excess fare may also be charged if your ticket was booked at least 1 day in advance of travel.
FunfaresBecause funfares are heavily discounted, the excess fare charged when amending tickets can be very expensive, so it's normally cheaper to simply buy another funfare. Remember, funfares are not refundable.
Generally, you can take two medium sized suitcases, weighing no more than 30kg together and a small piece of soft hand luggage.
A single rucksack can be taken instead of two suitcases.
We recommend labeling any luggage you intend to take with you.
Luggage allowances can vary on services to Europe. Please contact us for clarification or see our luggage allowance page.
We are unable to change the distribution method of your ticket once your booking has been completed.
We recommend using the facilities available at your local library or an internet café, or even visit a friend or relative with a printer to print your ticket.
We have three ways to issue your ticket:
Funfares are our lowest priced tickets, exclusively available online, on a limited number of routes.
The earlier you book, the more likely you are to enjoy the lowest prices.
For all enquiries please call us on 08717 818177* (0044 8717 818177 from overseas). Our lines are open from 08:00 until 22:00 7 days a week.
*Calls cost 13p per minute plus your phone company's access charge.
See Contact page for more details.
Tickets can be purchased at post offices, most stations, London Colonnades, online or by telephone on 08717 818177* (0044 8717 818177 from overseas). Our lines are open from 08:00 until 22:00 7 days a week.
In addition, most branches of the following travel agents sell Eurolines tickets:
Selected tourist/visitor information centres and independent travel agents also provide ticketing facilities. Here is a full list of our travel agents.
A selection of our timetables are available as part of our destination brochure which are in PDF format, select the country you are interested in on the the destinations page.
Please use these for reference only, the best way to check times and fares is by using our journey planner.
London Victoria Coach Station is a three minute walk from Victoria rail, underground and bus stations.
The address is:
Victoria Coach Station Buckingham Palace RoadLondonSW1W 9TQ
Take advantage of our Discount Card and save 25% on your travel.
Up to 50% off accommodation with our partners
Eurolines Pass. Europe Unlimited! 15 or 30 day passes. Book now
Add travel to London Victoria from anywhere in the UK for just £15pp
Plan your journey with printable timetables for European cities.
Order your travel money and we'll send it directly to your door.
You’ll travel from city centre to city centre, on modern air-conditioned coaches, with reclining seats, plenty of legroom and onboard toilets, with free Wi-Fi and power sockets on selected routes. Competitive prices mean you can travel more often!
Eurolines (UK) is part of the National Express Group of companies and a member of the Eurolines Organisation
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